Privacy policy
RAVEN RELICS PRIVACY POLICY
Last Updated: April 17, 2026
This Privacy Policy explains how Raven Relics ("Raven Relics," "we," "our," or "us") collects, uses, processes, and discloses your personal data when you use our website, shop with us, contact us, or otherwise interact with our services (collectively, the "Services").
Raven Relics operates this store and website, including all related content, features, products, tools, and services, in order to provide you with a curated shopping experience.
This Privacy Policy applies when you visit our website, make a purchase, create an account, communicate with us, interact with us on social media, or otherwise use any part of our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.
CONTENTS
RESPONSIBLE PERSON
OVERVIEW OF THE PROCESSING
PERSONAL DATA WE COLLECT
SOURCES OF PERSONAL DATA
HOW WE USE YOUR PERSONAL DATA
HOW WE SHARE YOUR PERSONAL DATA
RELATIONSHIP WITH SHOPIFY
THIRD-PARTY WEBSITES AND LINKS
CHILDREN
DATA SECURITY AND RETENTION
YOUR RIGHTS AND CHOICES
INTERNATIONAL DATA TRANSFERS
CHANGES TO THIS PRIVACY POLICY
CONTACT
RESPONSIBLE PERSON
Responsible for data processing in connection with the Services is:
Raven Relics
Email: ravenrelics.shop@gmail.com
OVERVIEW OF THE PROCESSING
The following overview summarizes the types of personal data we process, the purposes of processing, and the categories of individuals affected.
Categories of Data Subjects
Customers
Website visitors
Account holders
Individuals contacting us
Social media users interacting with us
Prospective customers
Purposes of Processing
Providing and operating our online store
Processing payments and fulfilling orders
Managing accounts and customer preferences
Handling returns, exchanges, and cancellations
Communicating with customers
Marketing and promotional communication
Improving user experience and store performance
Preventing fraud and enhancing security
Complying with legal obligations
Protecting our legal rights and business interests
PERSONAL DATA WE COLLECT
When we refer to "personal data" or "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect and process the following categories of personal data:
Contact Details
Such as your name, billing address, shipping address, phone number, and email address.
Financial Information
Such as payment method, payment confirmation, transaction details, and certain financial account or payment card information. Please note that payment transactions may be processed by third-party payment providers, and we do not necessarily store full payment card details ourselves.
Account Information
Such as your username, password, preferences, saved items, and account settings.
Transaction Information
Such as products viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled, as well as your purchase history.
Communication Information
Such as the information you include when contacting us by email, contact form, social media, or customer support channels.
Device and Technical Information
Such as your IP address, browser type, device information, operating system, network information, and unique identifiers associated with your device or browser.
Usage Information
Such as how you interact with our website, pages visited, links clicked, browsing behavior, and other actions taken while using the Services.
SOURCES OF PERSONAL DATA
We may collect personal data from the following sources:
Directly from You
When you create an account, place an order, fill out a form, subscribe to emails, communicate with us, or otherwise provide information directly to us.
Automatically Through the Services
When you browse or use our website, including through cookies, pixels, web beacons, and similar tracking technologies.
From Service Providers
Including payment processors, shipping and fulfillment partners, analytics providers, fraud prevention providers, customer service tools, and technology partners acting on our behalf.
From Partners and Third Parties
Including e-commerce platforms, advertising partners, social media platforms, and other third parties where permitted by applicable law.
HOW WE USE YOUR PERSONAL DATA
Depending on how you interact with us, we may use your personal data for the following purposes:
Provide, Maintain, and Improve the Services
We use your data to operate our website, process transactions, fulfill orders, arrange shipping, manage returns and exchanges, maintain your account, remember your preferences, and improve the functionality and performance of our Services.
Customer Support and Communication
We use your personal data to respond to your messages, inquiries, and requests, provide assistance, send updates regarding your account or orders, and maintain our customer relationship with you.
Marketing and Advertising
We may use your personal data to send promotional communications by email or other permitted channels, personalize product recommendations, and display advertisements on our Services or on third-party platforms based on your browsing activity, purchases, or interests.
Security and Fraud Prevention
We use your personal data to authenticate accounts, detect and prevent fraud, investigate suspicious activity, maintain platform security, and protect our customers, our business, and the public.
Legal and Compliance Purposes
We may use your personal data to comply with applicable laws, regulations, legal processes, governmental requests, tax requirements, accounting obligations, dispute resolution, and the enforcement of our policies and legal rights.
HOW WE SHARE YOUR PERSONAL DATA
We may disclose your personal data to third parties in the following circumstances, where necessary and permitted by law:
Service Providers
We share personal data with vendors, contractors, and service providers who perform services on our behalf, including website hosting, payment processing, fraud prevention, analytics, customer support, order fulfillment, and shipping.
Business and Marketing Partners
We may share information with business and marketing partners to help us market our products, understand customer behavior, and provide personalized advertising. These partners process your data in accordance with their own privacy notices where applicable.
Legal Obligations and Protection
We may disclose personal data if required to do so by law, subpoena, court order, search warrant, regulatory request, or similar legal process, or where necessary to enforce our rights, investigate violations, or protect the rights, property, and safety of Raven Relics, our users, or others.
Business Transfers
We may disclose personal data in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.
With Your Direction or Consent
We may share your personal data with third parties when you ask us to do so, direct us to do so, or otherwise consent to such disclosure.
THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to third-party websites, apps, or platforms that are not owned or controlled by Raven Relics. If you follow those links, you should review the privacy policies and terms of those third parties.
We are not responsible for the privacy, security, accuracy, or content of third-party sites or services. Any information you provide on public or semi-public third-party platforms may be visible to others and may be used according to the policies of those third parties.
CHILDREN
Our Services are not directed to children, and we do not knowingly collect personal data from individuals who are under the age of majority in their jurisdiction.
If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action. If you are a parent or guardian and believe that your child has submitted personal data to us, you may contact us to request deletion of that information.
DATA SECURITY AND RETENTION
We implement reasonable technical and organizational measures designed to protect your personal data. However, no online system or method of transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.
We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, fulfill transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.
Retention periods may vary depending on the type of data and the reason we collected it.
YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal data.
These may include:
Right to Access
You may request access to the personal data we hold about you.
Right to Correction
You may request that inaccurate or incomplete personal data be corrected.
Right to Deletion
You may request that we delete personal data we maintain about you, subject to certain legal exceptions.
Right to Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format and, where applicable, request transfer to another controller.
Right to Restrict Processing
You may request that we restrict certain processing of your personal data.
Right to Object
You may object to certain processing, including direct marketing and certain processing based on legitimate interests.
Right to Withdraw Consent
Where we rely on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Communication Preferences
You may opt out of receiving marketing emails by using the unsubscribe link in our emails. Even if you opt out of promotional communications, we may still send you service-related messages, including messages about your orders or account.
Exercising Your Rights
To exercise any applicable privacy rights, please contact us at:
backstage.ravenrelics@gmail.com
We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.
ADDITIONAL RIGHTS FOR UK AND EEA USERS
If you are located in the United Kingdom or the European Economic Area, and subject to applicable law, you may also have the right to:
Object to certain processing of your personal data
Request restriction of processing
Lodge a complaint with your local data protection authority
If you believe that our processing of your personal data violates applicable law, you may contact your local supervisory authority.
INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to, stored in, or processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where required by law, we will rely on recognized safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other operational reasons.
If we make changes, we will revise the "Last Updated" date at the top of this Privacy Policy and, where required by law, provide additional notice.
CONTACT
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise any of your privacy rights, please contact us at:
Raven Relics
Email: ravenrelics.shop@gmail.com